Refund policy

Last Updated: January 2025

At Coyle's Creations, we prioritize your satisfaction. If you are not completely satisfied with your purchase, we are committed to making it right.

Returns and Refunds

  • Eligibility: Returns are accepted within 30 days of the delivery date.

  • Condition of Items: All returned items must be in their original condition, unworn, and accompanied by all original packaging.

  • Final Sale Items: We do not offer final sale items; therefore, all eligible purchases qualify for returns.

Shipping Costs

  • Free Return Shipping: We provide free return shipping for all eligible returns. A prepaid shipping label will be sent upon approval of your return request.

Restocking Fee

  • No Restocking Fee: We do not charge any restocking fees for returns.

Processing Refunds

  • Once your return is received and inspected, we will issue a refund to your original payment method within 5-7 business days. Please note that depending on your bank, it may take additional time for the refund to appear in your account.

How to Initiate a Return

To initiate a return, please reach out to our customer service team:

Provide your order details, and we will guide you through the return process and supply a prepaid return label.

Exceptions

While we aim to make returns as seamless as possible, returns that do not meet our eligibility criteria—such as items that are damaged, altered, or returned after 30 days—may not be accepted.

For any questions or further assistance, please contact us using the details above. Our team is here to ensure your experience with us is exceptional.