Shipping policy
Effective Date: January 2025
At Coyle's Creations, we are committed to providing a seamless and transparent shipping experience for our customers. Please review the details of our shipping policy below:
Order Processing
- Processing Time: All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped.
Shipping Rates and Delivery Times
- Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout based on your location and selected shipping method.
- Delivery Times: Estimated delivery times will depend on the shipping option selected at checkout. Standard shipping typically takes 5-7 business days.
Custom Orders
- Custom or personalized items may require additional processing time. You will receive an estimated shipping date when your order is confirmed.
Shipping Destinations
- We currently ship within the United States and to select international locations. If your location is not listed at checkout, please contact us at info@coylescreations.com for assistance.
Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email with tracking information. Use this to monitor the status of your delivery.
Shipping Issues
- Delays: We are not responsible for delays caused by shipping carriers, customs clearance processes, or unforeseen circumstances such as weather events.
- Lost or Damaged Items: If your item is lost or damaged during shipping, please contact us immediately at info@coylescreations.com or call (307) 660-1180. Include your order number and a description of the issue so we can assist you.
Returns and Exchanges
- For information on returns or exchanges, please refer to our Return Policy.
Contact Us
If you have any questions about this Shipping Policy or your order, feel free to contact us:
- Email: info@coylescreations.com
- Phone: (307) 660-1180
Thank you for choosing Coyle's Creations. We value your support and strive to ensure your satisfaction with every purchase.